Unit 5 Chapter 12: Consumer Education and Protection — Online MCQ Test
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Practice Unit 5 Chapter 12: Consumer Education and Protection with a free chapter-wise online MCQ test.
This chapter covers: This chapter details consumer problems rights responsibilities consumer protection laws redressal mechanisms consumer education and quality standardization marks..
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Unit 5 Chapter 12: Consumer Education and Protection — Important Questions & Answers
Who is a consumer?
- A. A person who buys goods and services for personal use
- B. A person who manufactures goods
- C. A person who only sells goods in the market
- D. A person who stores goods in a warehouse
Answer: A. A person who buys goods and services for personal use
A consumer is the end user of goods and services purchased for use. The other options describe producer, seller, or storage roles.
A consumer is the end user of goods and services purchased for use. The other options describe producer, seller, or storage roles.
Which of the following is a consumer right?
- A. Right to exploit the market
- B. Right to safety
- C. Right to increase prices
- D. Right to ignore complaints
Answer: B. Right to safety
The right to safety protects consumers from hazardous goods and services. The other options are not consumer rights.
The right to safety protects consumers from hazardous goods and services. The other options are not consumer rights.
A consumer buys a pressure cooker that bursts due to a manufacturing defect. Which consumer right is violated?
- A. Right to choose
- B. Right to safety
- C. Right to be informed
- D. Right to consumer education
Answer: B. Right to safety
A defective pressure cooker can cause injury, so the right to safety is violated. This right protects consumers from dangerous products.
A defective pressure cooker can cause injury, so the right to safety is violated. This right protects consumers from dangerous products.
A consumer compares two washing machines. One has an ISI mark and clear warranty details; the other does not. Which is the best conclusion?
- A. The second machine is definitely better because it is cheaper
- B. The first machine is likely more reliable due to certification and information
- C. Both machines are equal because marks do not matter
- D. Warranty details are unrelated to consumer protection
Answer: B. The first machine is likely more reliable due to certification and information
Certification marks and warranty information help judge product quality and protection. The first machine gives stronger assurance to the consumer.
Certification marks and warranty information help judge product quality and protection. The first machine gives stronger assurance to the consumer.
A consumer wants the most appropriate standardization mark for a gold ornament. Which mark should be checked?
- A. ISI mark
- B. Agmark
- C. Hallmark
- D. Vegetable mark
Answer: C. Hallmark
Hallmark is the certification mark for gold jewellery and ornaments. It assures purity and quality of gold.
Hallmark is the certification mark for gold jewellery and ornaments. It assures purity and quality of gold.