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Chapter 24: Retailing — Online MCQ Test

COMMERCE · CLASS 11th · Tamil Nadu State Board
Practice Chapter 24: Retailing with a free chapter-wise online MCQ test. This chapter covers: Exploring direct-to-consumer trade this chapter details itinerant and fixed-shop retailers. Students study department stores multiple shops mail-order houses super markets and mode.... AI-generated questions from basic to board-exam level, with instant results and explanations.

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Chapter 24: Retailing — Important Questions & Answers

Which of the following is considered an example of an itinerant retailer?
  • A. Department store
  • B. Hawker
  • C. Super market
  • D. Mail-order house
Answer: B. Hawker
Itinerant retailers are those who do not have a fixed place of business and move from place to place to sell goods.
The retail trade that is carried out without any personal contact between the buyer and the seller is called:
  • A. Mail-order retailing
  • B. Departmental store
  • C. Multiple shops
  • D. Street stall
Answer: A. Mail-order retailing
Mail-order houses sell goods through post, eliminating the need for face-to-face interaction.
Which of the following is a primary characteristic of 'Multiple Shops'?
  • A. They sell different types of goods in each branch.
  • B. They are owned by different individuals.
  • C. They are centrally controlled with identical appearance and prices.
  • D. They provide credit facilities to all customers.
Answer: C. They are centrally controlled with identical appearance and prices.
Multiple shops, or chain stores, are managed by a central office and maintain standardized products and pricing across all branches.
Why do multiple shops (chain stores) usually avoid credit sales?
  • A. Because they only sell perishable goods.
  • B. To eliminate the risk of bad debts and minimize accounting work.
  • C. Because they are legally prohibited from doing so.
  • D. Because customers prefer paying by credit card.
Answer: B. To eliminate the risk of bad debts and minimize accounting work.
Multiple shops operate on a cash-and-carry basis to simplify operations and maintain high liquidity.
If a modern retail format combines groceries, clothing, and electronics under one management with central distribution, which is the most accurate classification?
  • A. Street stall
  • B. Hypermarket
  • C. Itinerant merchant
  • D. Hawker
Answer: B. Hypermarket
A hypermarket is a large retail facility that combines a department store and a supermarket, offering a massive variety of goods.