CBSE(NCERT) GRADE 12 BUSINESS STUDIES 2023 SET1

____________ refers to retention of decision-making authority by higher management levels.

A company had launched new eco-friendly paper straws in the market. He was given a target of producing 5,000 straws a day, by the General Manager. In spite of making the employees work overtime, Umang could not meet the target. On investigation, it was found that the employees had not received the right training to manufacture these eco-friendly paper straws. So the employees were sent for special training. The function of management which helped Umang in identifying that he could not meet the target is :

Statement I : Management is multi-dimensional. Statement II : The activities involved in managing an enterprise are common to all organisations whether economic, social or political. Choose the correct option from the options given below :

Which of the following is not a step in the process of controlling function of management ?

___________ as an element of marketing mix includes the activities that

The process of defining and grouping the activities of the enterprise and establishing authority relationship among them is :

Observed that the receptionist was seated at the reception desk, the place fixed for her. Dental instruments were laid neatly in dental instrument trays and the used instruments were placed in the sterilisation area. There was a fixed place for everything and it was present there. There was no hindrance in the work of the dentist and she was working with her maximum efficiency. The principle of management followed at

Match the items given in Column I with those given in Column II : I II A. General nature of environment (i) Environment is a complex fact which is easy to understand in different parts but difficult to understand as a whole. B. Complexity (ii) Business environment is different in different countries and in different regions. C. Relativity (iii) Business environment keeps changing continuously, either in terms of technological improvements or changes in consumer preferences. Choose the correct option :

Match the various characteristics of Business environment given in Column I with their respective explanations in Column II:

Need to communicate with one another with the help of a common vocabulary for the better understanding of their work situation. What is highlighted in the above statement?

Eob\"\\$µOmo {b{_Q>oS> is earning enough revenue to cover costs and the risks of the business. Now the company wants to increase the sales volume, the capital investment, the number of employees and the number of products also. By doing this, the management wants to achieve its following objective:

During the Covid-19 pandemic, the restaurant industry faced many challenges. The slowdown led to huge decrease in demand. From April 2022, the effect of Covid started reducing. The economy started picking up and a boom was noticed in the restaurant industry. As a result, larger amount of working capital was required with increased production and sales. The factor affecting the working capital requirement discussed above is:

Adapting to a change in consumer preference towards online shopping, 10-minute deliveries of groceries. Because of this service-earned huge profit within a year. It planned to expand its operations and decided to raise funds by directly issuing its securities to investors. The market through which its expansion is :

Capital Market instruments are riskier both with respect to returns and principal repayment as compared to Money M

Which of the following statements does not highlight the importance of financial planning ?

marketing of their products. This was important for making an analysis of the available opportunities, threats, weaknesses and strengths of the organisation and help in deciding what opportunities can best be pursued by it. By doing so, which of the following functions of marketing is being

Elegant not utterable is known as its :

Speedy processing of orders in the absence of which goods will reach the customer. The component of physical distribution highlighted above is :

__________ involves a variety of programmes designed to promote or protect

In festive season, Hitesh got an additional order of 10,000 garments which he had to supply within two days. Due to his goodwill in the market, he did not want to lose the order. So, he decided to achieve the target by operating on double shifts. He achieved the target and supplied the order within two days. But due to double shifts, his cost of production was higher than the regular production cost. Identify and give the meaning of the two concepts of management discussed in the above para.

The attitudes, skills and abilities of employees to perform specific jobs are increased by adopting a specific process. organisation in many ways. State any three benefits of this process to the organisation.

(a) (i) Name the process of holding securities in an electronic form. (ii) Name any two participants of Money Market. (iii) Name the depositories that hold securities in electronic form. OR (b) State any three factors affecting the dividend decision.

(a) Explain the following as points of importance of controlling function of management : (i) Judging accuracy of standards (ii) Making efficient use of resources OR (b) Explain the relationship between planning and controlling with the help of any three points.

The company issued $4,00,000, 14\%$ debentures and $10,000$ equity shares of $\$60$ each. The net profit before interest and tax on this investment was $\$2,00,000$. Tax rate was $50\%$. (a)

Debentures of $\langle 4,00,000 and 10,000 Equity shares of $\langle 60 each. This investment resulted in a net profit of $\langle 2,00,000 before interest and tax. The tax rate was 50%. (a) ________ (b) State with reason whether the above example is that of favourable or unfavourable financial leverage.

market price. (a) Identify the incentive offered by the company and state the type of incentive discussed above. (b) State two other incentives of the type of incentive identified in (a) above.

Identify and give the meaning of the concepts highlighted in the following statements : (a) The process of finding possible candidates for a job. (b) An assessment of the number and types of human resources necessary for the performance of various jobs. (c) Introducing the selected employees to other employees and familiarising them with the rules and policies of the organisation. (d) It ensures that the organisation gets the best employees amongst the employees available.

(a) ________ existing securities, but performs many ________. Explain any two such functions of Stock Exchange. OR (b) Distinguish between primary market and secondary market

Explain any two such functions of Stock Exchange.

Distinguish between primary market and secondary market on any four bases.

State the role of consumer organisations and non-governmental organisations for the protection and promotion of consumers' interests on the basis of any four points.

State any four reliefs available to the consumers if the consumer court is satisfied about the genuineness of the complaint.

Explain the following principles of management: (i) Discipline (ii) Unity of Command (iii) Unity of Direction

Explain the following techniques of Scientific Management: (i) Fatigue study (ii) Motion study (iii) Time study

Setting objectives is the first step in the process of one of the significant functions of management. (a) Identify the function of management referred above. (b) State the next five steps of the process.

most popular brand for snacks and sweets. It offers a wide range of sweets, namkeens, cookies and frozen foods. Its organisational structure comprises of separate business units in each of the above categories. Each of these units have a manager responsible for performance, having authority over the unit. Moreover, each of these units is multi-functional as within each unit, different functions like production, marketing, finance, etc. are performed. Though this kind of organisational structure leads to increased cost because of duplication of activities across products, but it provides a proper basis for performance measurement as revenues and costs related to each of these business units can be easily identified. (a) Identify the organisational (b) State three advantages and two disadvantages of the organisational structure identified in (a) above which are not discussed in the above case.

X Ltd. is engaged in the manufacturing of cars. The company surveyed the market and found that customers need a car which runs on eco-friendly fuel instead of petrol or diesel. Keeping the needs of customers as well as social, ethical and ecological aspects of marketing in mind, the company launched a new model of car that runs on bio-diesel. The launch event was covered by the top news channels and newspapers. This was done to disseminate information about the car and build goodwill of the business. X Ltd. understands that it is imperative to communicate with the public on a regular basis. (a) Identify and explain the marketing philosophy involved in the above case. (b) Identify and explain the communication tool that was used by the company. (c) Explain any two other promotional tools that can be used by X Ltd. to achieve its objectives.