CBSE(NCERT) GRADE 12 BUSINESS STUDIES 2023 SET2

Match the various characteristics of Business environment given in Column I with their respective explanations in Column II : Column I Column II A. Dynamic nature (i) Environment is a phenomenon that is relatively easier to understand in parts but difficult to grasp in its totality. B. Complexity (ii) Business environment differs from country to country and even region to region. C. Relativity (iii) Business environment keeps on changing, whether in terms of technological improvement or shifts in consumer preferences.

____ need to communicate with one another with the help of a common vocabulary for the better understanding highlighted in the above statement ?

____________ refers to the obligation of a subordinate to properly perform the assigned duty.

Alfanzzo Limited is achieving all its objectives in an effective and efficient manner. It is earning enough profits to cover the costs of the business and to meet the risks. Now the company wants to increase its sales turnover, capital investment, number of employees and number of products also. By doing so management wants to achieve the following objectives :

manner. It is earning enough revenue to cover costs and the risks of the business. Now the company wants to increase the sales volume, the capital investment, the number of employees and the number of products also. By doing this, the management wants to achieve its following objective :

During the Covid-19 pandemic, the restaurant industry faced many challenges. The slowdown led to huge decrease in demand. From April 2022, the effect of Covid started reducing. The economy started picking up and a boom was noticed in the restaurant industry. As a result, larger amount of working capital was required with increased production and sales. The factor affecting the working capital requirement discussed above is :

Adapting to a change in consumer preference towards online shopping, Fast-Ser earned huge profit within a year. It planned to expand its operations and decided to raise funds by directly issuing its securities to investors. The market through which its expansion is :

Capital Market instruments are riskier both with respect to returns and principal repayment as compared to Money Market instruments. This highlights the factor of :

Which of the following statements does not highlight the importance of financial planning ?

Elegant not utterable is known as its:

A good physical distribution system should provide for an accurate and speedy processing of orders in the absence of which goods will reach the customer late. The component of physical distribution highlighted above is:

________ involves a variety of programmes designed to promote or protect.

Coordination integrates the efforts of different departments and at all levels. Identify the characteristic of coordination highlighted in the above statement.

Which of the following are the examples of Legal Environment?

The company had launched new eco-friendly paper straws in the market. He was given a target of producing 5,000 straws a day, by the General Manager. In spite of making the employees work overtime, Umang could not meet the target. On investigation, it was found that the employees had not received the right training to manufacture these eco-friendly paper straws. So the employees were sent for special training. The function of management which helped Umang in identifying that he could not meet the target is :

Statement I : Management is multi-dimensional. Statement II : The activities involved in managing an enterprise are common to all organisations whether economic, social or political. Choose the correct option from the options given below :

Which of the following is not a step in the process of ontrolling function of management ?

___________ as an element of marketing mix includes the activities that

The process of defining and grouping the activities of the enterprise and establishing authority relationship among them is :

observed that the receptionist was seated at the reception desk, the place fixed for her. Dental instruments were laid neatly in dental instrument trays and the used instruments were placed in the sterilisation area. There was a fixed place for everything and it was present there. There was no hindrance in the work of the dentist and she was working with her maximum efficiency. The principle of management followed at

are increased b This process benefits the organisation in many ways. State any three benefits of this process to the organisation.

(a) (i) Name the process of holding securities in an electronic form. (ii) Name any two participants of Money Market. (iii) Name the depositories that hold securities in electronic form. OR (b) State any three factors affecting the dividend decision.

festive season, Hitesh got an additional order of 10,000 garments which he had to supply within two days. Due to his goodwill in the market, he did not want to lose the order. So, he decided to achieve the target by operating on double shifts. He achieved the target and supplied the order within two days. But due to double shifts, his cost of production was higher than the regular production cost. Identify and give the meaning of the two concepts of management discussed in the above para.

(a) Explain the following as points of importance of ontrolling function of management : (i) Accomplishing organisational goals (ii) Improving employee motivation OR (b) Explain any three advantages of filling vacancies from within the organisation.

Identify and give the meaning of the two concepts of management discussed in the above para.

market price. (a) Identify the incentive offered by the company and state the type of incentive discussed above. (b) State two other incentives of the type of incentive identified in (a) above.

Identify and give the meaning of the concepts highlighted in the following statements: (a) The process of finding possible candidates for a job. (b) An assessment of the number and types of human resources necessary for the performance of various jobs. (c) Introducing the selected employees to other employees and familiarising them with the rules and policies of the organisation. (d) It ensures that the organisation gets the best employees amongst the employees available.

Nitya is a student of class XII of a well-known school. She has a preconceived notion that her teacher always finds fault in her work. One day while checking the project work of class XII, her teacher wanted to appreciate Nitya for her hard work and good performance, but before she could complete her sentence, Nitya left the room without listening to her teacher. (a) Identify the barrier to which it is related. (b) Explain two other communication barriers of the type/category identified in (a) above.

Debentures of < 4,00,000 and 10,000 Equity shares of < 60 each. This investment resulted in a net profit of < 2,00,000 before interest and tax. The tax rate was 50%. (a) Determine the return on investment and earnings per share. (b) State with reason whether the above example is that of favourable or unfavourable financial leverage.

(a) Fixed capital refers to investment in long-term assets. Explain any two factors affecting the fixed capital requirements of an enterprise. OR (b) Distinguish b basis of the following : (i) Duration (ii) Liq

(a) Explain any four points of importance of consumer protection from the point of view of business. OR (b) Explain the following rights of a consumer: (i) Right to be Heard (ii) Right to Seek Redressal

(a) Explain the following principles of management: (i) Division of work (ii) Remuneration of employees (iii) Subordination of individual interest to general interest OR (b) Explain the following techniques of Scientific Management: (i) Differential piece-wage system (ii) Standardisation and simplification of work

It is a function of management which decides the objectives for a given period of time, identifies different alternative courses of action to achieve them and then selecting the best possible alternative from amongst the various alternative courses of action. (a) Identify the function of management referred above. (b) State any five points of importance of the function of management identified in (a) above.

The company observed the market and found that customers need a car which runs on eco-friendly fuel instead of petrol or diesel. Keeping the needs of customers as well as social, ethical and ecological aspects of marketing in mind, the company launched a new model of car that runs on bio-diesel. The launch event was covered by the top news channels and newspapers. This was done to disseminate information about the car and build the company's image on a regular basis. (a) Identify and explain the marketing philosophy involved in the above case. (b) Identify and explain the communication tool that was used by the company. (c) Explain any two other promotional tools that can be used by the company.

Switzes and More is one of the most popular brands for snacks and sweets in India. It offers a wide range of sweets, namkeens, cookies and frozen foods. Its organisational structure comprises of separate business units in each of the above categories. Each of these units has a manager responsible for performance.

The most popular brand for snacks and sweets offers a wide range of sweets, namkeens, cookies and frozen foods. Its organisational structure comprises of separate business units in each of the above categories. Each of these units has a manager responsible for performance, having authority over the unit. Moreover, each of these units is multi-functional as within each unit, different functions like production, marketing, finance, etc. are performed. Though this kind of organisational structure leads to increased cost because of duplication of activities across products, it provides a proper basis for performance measurement as revenues and costs related to each of these business units can be easily identified. (a) Identify the organisational structure. (b) State three advantages and two disadvantages of the organisational structure identified in (a) above which are not discussed in the above case.