Chapter Exam

Chapter 22: Consumer Rights — Online MCQ Test

Q: What is a consumer in the marketplace?

Answer: A. A person who buys goods or services for use — A consumer is anyone who purchases goods or services for personal use or consumption. This includes both buyers of products and users of services.

Q: COPRA stands for which of the following?

Answer: B. Consumer Protection Act — COPRA refers to the Consumer Protection Act, enacted to protect consumers from unfair trade practices. It provides a legal framework for consumer rights and redressal.

Q: In India, the Consumer Protection Act was enacted in which year?

Answer: C. 1986 — The Consumer Protection Act, popularly known as COPRA, was enacted in 1986. It was an important step in strengthening consumer rights in India.

Q: Which of the following is a quality certification mark for agricultural products in India?

Answer: B. AGMARK — AGMARK is used to certify the quality of agricultural products. It helps consumers identify products that meet prescribed standards.

Q: Why is it important for consumers to check the expiry date on packaged food or medicines?

Answer: B. To ensure safety and avoid harmful consumption — Expired products can be unsafe or ineffective, especially medicines and food items. Checking the expiry date is part of the consumer's right to safety and information.

Q: A student buys a sealed bottle of juice and later finds fungus inside it before the expiry date. Which combination of consumer rights is most relevant?

Answer: A. Right to safety and right to seek redressal — Unsafe food violates the consumer's right to safety. The consumer can also seek compensation or replacement through the right to redressal.

SOCIAL SCIENCE · Grade 10 · CBSE(NCERT)

Practice Chapter 22: Consumer Rights with a free chapter-wise online MCQ test for CBSE(NCERT) Grade 10 SOCIAL SCIENCE. This chapter covers: Consumer Rights Consumer Protection Consumer awareness COPRA Quality certification Grievance redressal Consumer forum ISI AGMARK. AI-generated questions from basic to board-exam level, with instant results and explanations.

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Chapter 22: Consumer Rights — Important Questions & Answers (FAQ)

Frequently asked questions from CBSE(NCERT) Grade 10 SOCIAL SCIENCE — Chapter 22: Consumer Rights, with answers and explanations. These are sample questions; the exam has its own separate question set.

What is a consumer in the marketplace?

A. A person who buys goods or services for use ✓
B. A person who only produces goods
C. A person who fixes prices for all goods
D. A person who makes laws for markets

Answer: A. A person who buys goods or services for use
A consumer is anyone who purchases goods or services for personal use or consumption. This includes both buyers of products and users of services.

COPRA stands for which of the following?

A. Consumer Product Regulation Act
B. Consumer Protection Act ✓
C. Council of Public Rights Act
D. Consumer Price Regulation Authority

Answer: B. Consumer Protection Act
COPRA refers to the Consumer Protection Act, enacted to protect consumers from unfair trade practices. It provides a legal framework for consumer rights and redressal.

In India, the Consumer Protection Act was enacted in which year?

A. 1956
B. 1976
C. 1986 ✓
D. 2005

Answer: C. 1986
The Consumer Protection Act, popularly known as COPRA, was enacted in 1986. It was an important step in strengthening consumer rights in India.

Which of the following is a quality certification mark for agricultural products in India?

A. ISI
B. AGMARK ✓
C. ISO
D. FPO only for all goods

Answer: B. AGMARK
AGMARK is used to certify the quality of agricultural products. It helps consumers identify products that meet prescribed standards.

A shopkeeper sells a cold drink at a price higher than the printed MRP. Which consumer right is mainly being violated?

A. Right to education
B. Right to be informed and protected from unfair trade practices ✓
C. Right to choose a profession
D. Right to form associations only

Answer: B. Right to be informed and protected from unfair trade practices
Charging more than the MRP is an unfair trade practice. The printed price gives consumers information and protection against overcharging.

Why is it important for consumers to check the expiry date on packaged food or medicines?

A. To know the shopkeeper's profit
B. To ensure safety and avoid harmful consumption ✓
C. To decide the size of the shop
D. To find out the transport route

Answer: B. To ensure safety and avoid harmful consumption
Expired products can be unsafe or ineffective, especially medicines and food items. Checking the expiry date is part of the consumer's right to safety and information.

A student buys a sealed bottle of juice and later finds fungus inside it before the expiry date. Which combination of consumer rights is most relevant?

A. Right to safety and right to seek redressal ✓
B. Right to vote and right to property
C. Right to education and right to equality only
D. Right to free transport and right to privacy

Answer: A. Right to safety and right to seek redressal
Unsafe food violates the consumer's right to safety. The consumer can also seek compensation or replacement through the right to redressal.

Which sequence correctly shows the appeal structure in the consumer redressal system?

A. National Commission → District Forum → State Commission
B. District Forum → State Commission → National Commission ✓
C. State Commission → National Commission → District Forum
D. District Forum → National Commission → State Commission

Answer: B. District Forum → State Commission → National Commission
A consumer may first approach the district-level forum, and appeals can move to the state and then national level. This reflects the three-tier redressal system under consumer protection law.

A consumer files a complaint about a defective pressure cooker. The seller argues that the consumer should have checked the product before buying, so the seller has no responsibility. Which conclusion is most appropriate under consumer rights?

A. The seller is always free from responsibility after sale
B. The consumer cannot complain if the product was sealed
C. The consumer can seek redressal if the product is defective and proof of purchase exists ✓
D. Only advertisements can be challenged, not defective goods

Answer: C. The consumer can seek redressal if the product is defective and proof of purchase exists
Consumer protection allows buyers to seek redressal for defective goods and deficient services. A bill or warranty can support the consumer's claim.

Which of the following is the most accurate statement about COPRA as discussed in NCERT?

A. It made consumer disputes a matter only for criminal courts
B. It created a three-tier quasi-judicial system for consumer grievance redressal ✓
C. It removed the need for consumer awareness campaigns
D. It applies only to sellers and not to service providers

Answer: B. It created a three-tier quasi-judicial system for consumer grievance redressal
COPRA provided for consumer dispute redressal agencies at district, state and national levels. These bodies are meant to provide simple and speedy redressal to consumers.

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